Exchange 2010, 2013 Setup/Install Error Code 1002 – Resolved - Digital Hints

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Exchange 2010, 2013 Setup/Install Error Code 1002 – Resolved

Friday, June 16, 2017

/ by Peter Barris
Exchange 2010, 2013 Setup/Install Error Code 1002 As we all know that the Microsoft Exchange is the most popular mail server that enables the users to share important information with each other. It provides better mailing environment, contact manager, and calendaring facility to achieve these facilities it requires many components that need to be installed when installing the Microsoft Exchange Server 2016, 2013, 2010, 2007. Here, we are going to discuss one such exchange error id 1002 which occurs frequently due to an inappropriate installation of Microsoft Exchange setup. It may be caused either because one of the components has not been installed on a local system or installation has been damaged or corrupted as well. The particular component could be installed to resolve Exchange 2010, 2013 setup/install error 1002. In the following section, we are going to discuss all possible reasons to fix this error code and originated a method to fix event id 1002.

More Information Related to Exchange Setup Error 1002

The event id provides the information about why the specified components were not properly installed or which component was not installed. In any case, if users are not getting an error description then they can view the message in Exchange setup Progress.log file. The reason of this error may vary but one of the basic error that the exchange administrator faces during installation process has given below:

Note: This particular error signifies that the clustered network environment contains some disabled services including IISAdmin, W3SVC, HTTP SSL and need to be in the enabled state on a passive node.

Get to Know Other Possible Reasons

It has been advised to trace the Exchange Server setup log files in order to determine the possible causes of such error. There are following log files tells about the setup log files:

ExchangeSetup.log: This file can save the progress report of each and every task performed during the Exchange configuration as well as installation. The log file incorporates the status of all component which has performed successfully or may be aborted in between the installation procedure. In order, users can also verify this file to monitor the installation progress or to know the main reason to set up the Microsoft Exchange server installation error.

ExchangeSetup.msilog: During installation, the instructions have been extracted from an installer file. Thus, the .msilog file contains the information about which instruction has been currently executing and which file will be extracted next to continue the installation process too.

How to Resolve Exchange 2010, 2013 Setup Error Code 1002

Users must have to perform quick and simple steps to resolve event id 1002 in Exchange 2016, 2013, 2010, 2007 and the several steps were mentioned bellow, just follow the set of instructions:

  • Users need to check the IISAdmin, W3SVC, and HTTP SSL services are disabled or not, if it seems to be disabled then, set it to default as Automatic.
  • After that, check these two Exchange Server Setup log files to find what is wrong with the installation process.
  • Use the available information in a log file as well msilog file to determine the reason behind this error.
  • Once the Setup issue has been analyzed, run the setup again which will continue from where it was left off.
  • If this problem still persists, users may contact the Microsoft Product Support service.

This error code might be caused due to several reasons and so, it is suggested that first need to analyze the reasons and then, go for the suitable solution.

Perfect Solution to Fix Exchange Error 1002

If the above-mentioned solution cannot work fine in order to resolve this Exchange 2010, 2013 setup error 1002 users can also use SysTools Exchange recovery tool. It can easily fix these types of an error code and can also recover corrupt Exchange database files. The software provides you an option to convert Exchange mailbox to PST format without any data loss.

Wrapping it Up

How to resolve Microsoft Exchange setup Error code 1002 is still a big trouble for end users, if the setup of Exchange server can not installed correctly. Along with, we have discussed all different error issues occurred in MS Exchange and a solution to resolve this error. Also, recommended to the clients that they should go for tool, which will help to fix Exchange 2013, 2010 install error 1002 without any risk.

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