If a business is successful enough, there will come a time when your employees know more about the business than you do.
On one hand, that can difficult to deal with. That’s your business; your ideas, sweat, and determination built it up from nothing into a profitable enterprise that can now offer other people a way of earning a living. You’ve recognized that no entrepreneur can be everything to their business; that you have to bring in others with specialties and understanding that you lack. It’s part of being a smart business leader.
On the other hand, it’s also incredibly difficult to deal with! Not just because you’ve lost track of the basics of your business somewhere, but because eventually, some of those employees will know more about your business than you do. Or, they may have a technical or commercial knowledge that you don’t - yet you’re still in charge of what they do.
This can lead to a few sticky conversations and even arguments. Employees have to be treated with respect, but it can also be tough to learn to bow to their expertise. No one likes to admit there’s something that they don’t know; it’s all the more difficult when it’s an aspect of your own company that’s on the line.
So how do you do it?