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Hospitality Businesses: Why You Should Cater For The Competition

Monday, January 8, 2018

/ by Nurdin Budi Mustofa
Hospitality Businesses: Why You Should Cater For The Competition
A long time ago, businesses in the hospitality sector could set up a store and graze successfully. That was decades ago when the industry was nowhere near as saturated. Nowadays, there is hundreds if not thousands of food, juice or healthy eating companies fighting against one another. Quite simply, the majority of SMBs can’t keep up with the competition and it ends up impacting their bottom line. Then, it’s the all so common war against debts as the company starts to disintegrate.

Anyone who is looking to go into the hospitality industry, therefore, has to cater to their rivals. Here are the tips which can help you roll out the welcome mat.

Understand Their Strengths And Weaknesses

Entrepreneurs like to take a positive approach and concentrate on their company only. It’s a nice thought but it’s flawed because there is a lot to learn from the competition. For example, a thorough analysis of their strengths and weaknesses will allow you to identify the areas in which you need to be strong. Guesstimating might be an option, yet it’s one which isn’t based on facts. Also, remember that your research can open up new potential. Understanding the strong and weak points of the sector means you can find a niche.

Make Marketing Modern

Every company knows they have to market their brand, but not every firm understands how to do it in the twenty-first century. Sure, businesses cards and billboards still work, and they should be included if they are a hit. However, there is no doubt that a web presence is essential, which means that SEO and site aesthetics are non-negotiable. Also, don’t forget to consider the trends which are popular but here to stay. Video content is a prime example, as is streaming live events and connecting with customers on social media.

Simplify Processes

There is a lot on your plate, and one person can’t run a business without help. This is where outsourcing comes in handy as it takes care of everything from costs to quality. More importantly, it stops the people in charge wasting time negotiating with suppliers and customers. Drink-IT is a solution hospitality firms use for this very reason rather than conversing with a brewery or a wholesaler. And, with the extra time, you can focus on other areas of the business which need your attention. Consider outsourcing the tasks which are either monotonous or require specialist help for the best results.

Follow Industry Developments

Last but not least, hospitality should look for any advantage possible. After all, one craze could lead to your company transforming into a market leader. To do that, you, as the boss, must watch the industry for changes. It might be a health and safety trend which you take to the next level, or it might be employee-related. Regardless, it’s worth considering every “fashion” just in case it gives the firm an edge over its rivals. Going to seminars, functions and conventions are three easy ways to keep your finger on the pulse.

Once the competition is out of the way, you will have less to digest.

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