Outlook: Unwanted / Junk Folder Appeared In Outlook

Steven Levy
Steven Levy Last Updated: May 19, 2022

Software: Office 2010, 2013 & 2016 | Last modified on 2018-06-18

Samsung telephones come with a built-in spam filtering option which can cause e-mails to be flagged as spam and automatically moved to a 'Unwanted' or 'Junk' folder. All the e-mails within this folder cannot be moved or deleted untill the 'Spam Addresses' list on your telephone is cleared.

[Solution 1] Clear the spam addresses list

  1. Open the Mail App on your telephone.
  2. Click the Menu Key and select Settings.
  3. Click General Settings and select Spam Addresses.
  4. Delete all the addresses in the list that do not belong there.
  5. Restart Outlook on your computer and you will be able to move and delete your e-mails again.

Steven Levy
Written by

Steven Levy

Steven Levy is editor at large at Wired, and author of eight books, including the new Facebook: the Inside Story, the definitive history of that controversial company. His previous works include the legendary computer history Hackers, Artificial Life, the Unicorn 's Secret, In the Plex (the story of Google, chose as Amazon and Audible's best business book of 2011), and Crypto, which won the Frankfurt E-book Award for the best non-fiction book of 2001. He was previously the chief technology correspondent for Newsweek. He lives in New York City.

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